1. We reserve the right to not serve you if:
You appear to be under 21 and have no photo ID.
You appear to be excessively drunk.
If we believe that alcohol will be passed to under 18s.
You are abusive or aggressive towards our staff.
2. Prices and descriptions
Prices, Products and descriptions may change without prior notice.
3. We accept most debit, credit and charge cards
Authority for payment will be requested from your card issuer at the time of your order. If we are refused authority for payment we will retain our goods unless you can use an alternative form of payment.
4. Please check your goods on receipt
In the event that your order is incorrect, please notify us within 10 minutes of your order arriving and we will rectify the situation.
5. Failure to be present for your delivery
We will charge you an additional delivery charge.
Should you need to cancel your order please notify us within 5 minutes of ordering and a full refund will be given.
7. Delivery charges
We deliver free to: NE1, NE10, NE11, NE12, NE13, NE2, NE28, NE29, NE3, NE30, NE31, NE33, NE4, NE6, NE7, NE8, NE82, NE85, NE88, NE9, NE92, NE98, NE99.
An extra £3 will be added to deliveries in: DH2, DH3, DH98, NE15, NE16, NE21, NE23, NE25, NE26, NE27, NE32, NE34, NE35, NE36, NE37, NE38, NE39, NE40, NE5, NE83, NE89, SR5
We may deliver to postcodes not listed above in the north east area. Please give us a call if your postcode is not listed.